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Survey maintenance Form

This form is opened when you select the next item after a grid item has been selected from the Customer Satisfaction Index Survey administration form.

The options available on this form vary according to the status of the Survey opened.

Menu and tools bars

Icon Menu option Description Survey statuses available from
Exit.gif File - Exit Closes the Survey maintenance form and returns you to the Survey administrator Saved, completed, finished
CopyAll.gif Survey - Copy survey Opens the copy survey form Saved, completed, finished
Survey - Delete survey Deletes the loaded survey. You will be asked to confirm the deletion Saved and completed
Cross.gif Action - Un-complete Moves the survey back to saved status Completed only
Tick.gif Action - complete Opens the complete survey form Saved only
Action - Publish Finalises the survey and make it available for use in My desktop Completed only
Add.gif Question - Add question Opens the Create Survey wizard Saved and completed
RowAmend.gif Question - Amend question Opens the question in edit mode. Saved and completed
Purge.gif Question - Remove question Deletes the selected question. You will be asked to confirm your action when this option is selected. Saved and complete
Details.gif N/A Opens the selected question details in read only mode Published only

NOTE: The right click options are move up and move down which allow the selected question to be moved one place up or down in the grid.

What do you want to do?

View CSI results

Carry out a CSI

Create a Survey

Open an existing survey

Complete a Survey

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