This form is usually only displayed if non-valid accounts exist. In those circumstances, it is displayed instead of the Claim Payments form when you select the Warranty payments option from the Service, Repair and Warranty Claims Menu. It displays the non-valid accounts so that you can rectify them before Autoline posts them.
Note: Before you look at a posting preview or post a credit note, you must set payment actions for each Undecided type of claim line. If you do not, and you proceed, the Invalidity Reasons form is displayed. The relevant help displayed when you click Help on the Invalidity Reasons form in that case will be that usually displayed for the Invalid Accounts form.
GRID:
Note: If Post to PL or SL on the Flags tab of the Financial Parameters form is empty, an additional grid record (line) is included.
Each grid record/line contains details of what is wrong with the account. The following are displayed in the grid when entering payments with invalid parameters:
(Upon entry):
(Preview or Posting):
- Account code not found
- Contingent liability account
- Suspense account
- Write-off
- Ledger to post SBI to is not set
- Invalid SBI account
- Invalid Orphan Payments account
- Payment action not set. Claim [number]
- Header and lines values don't agree...
- Number of claims on header and lines do not agree...
- Invoice buffer too full. Percentage free space: 100% Contact Autoline support for assistance
PUSH BUTTONS:
Exit: Returns you to the Service, Repair and Warranty Claims menu
Override: Displays the Claim Payments form
Note: If you click Override and credit notes are posted, non-valid accounts postings are generated.
Help: Displays this help topic in a web browser
Your priority: Access priority afforded by your Autoline login ID
Override Priority: Minimum access priority required to enable the Override button