This menu is displayed when you select the Warranty V2 option from the GENERAL MOTORS OPERATIONS Menu. Access permissions, called priorities, determine whether a particular menu option is displayed. Each menu option is assigned a priority when the program is installed. Your administrator assigns each user a priority. Any menu option whose priority is higher than your own is omitted from the menu. If you think you need access to a menu option described in this help but it does not appear in the actual menu, check with your administrator. The menu displays the following options:
Warranty claims: Enables the display and maintenance of claim records. This is the main claim checking and editing program.
Claim submissions: Enables the transmission of claim files to General Motors
Warranty payments: (If installed.) General Motors payments and reconciliation. Displays the claim payment processing menu.
Import payments file: (If installed.) Retrieves payment and correction data returned from General Motors, and imports it into the Warranty Payments system
Break links to WIP: Breaks the link between a claim and an invoice. This manually separates the WIP from the claim created in Warranty so you can credit the invoice.
Warranty file maintenance: Keeps the warranty code files up to date. Enables editing of warranty static data file, including statuses, case types, and so on.
Company/dealer code mapping: Forms part of the system set-up. This is the mapping editor for company and dealer code settings and their links.
See Frequently Asked Questions for this help system.
