It is possible to add labour lines to a WIP as a text line. For example, customer notes are loaded onto a WIP as a text line. Additionally, a miscellaneous labour line used for investigative work can be converted to a text line and displayed on the customer's invoice. It is possible to display or amend these text lines, if required.
To display/amend text lines:
Access the Point-of-Sale WIP.
Double-click the Line field of the text line.
The Extra Text form is displayed.
Note: The Extra Text form is also displayed when you set the status of the text line to C (Completed).
Update the Description, if required.
Click OK to return to the WIP.
The Extra Text form is displayed either when you double-click the Line field of a text line on the WIP, or when you set the status of a text line to C (Completed). From this form you can display or amend a text line.
This group box contains a text box in which you can enter up to 6 lines of extra text, with 70 characters per line. When the form is initially displayed, the text added via the notes facility or the description of the miscellaneous labour line is displayed. If required, you can amend this description.
Note: Only the first 30 characters are used for the description on the WIP and printed on the invoice.
Fixed width: Tick this box if you want the system to use the default fixed width font on the invoice. This option also allows you to see on-screen how many characters of text will be printed by the standard format stationery for invoices.
Labour type code: This is the first character of the labour rate code which, for text lines, is normally set to T.
Note: If the labour lines have been converted using the Convert miscellaneous option the labour type code for Text will become non editable and the message on the form will say that this text line has been Converted.
Print after parts and labour: Tick this box if you want to print any diagnostic text lines or notes after the parts and labour lines of the invoice or jobcard.
Note: To get text lines to print after parts and labour lines you need to have two POS parameters set, Menu style invoicing must be switched on and menu-style-sort must be greater than 0 then the check box must be ticked.
PUSH BUTTONS:
OK: Updates the description, if amended, and returns you to the WIP.
Cancel: Will take you back to the main Point-of-sale form.
Loading Customer Notes as a Text Line
Converting Miscellaneous Labour Lines
Service Point-of-Sale Operation
