Purging Claims

Gradually the file that the warranty claims are stored in will fill up. The Purge routine is used to delete claims that are now finished with and more than 30 days old. Only submitted claims are deleted. The default of 30 days is set up in the parameters and controls but can be altered if necessary.(Warranty purge days parameter).

Note: If a WIP is held open for any reason at the time you select the Purge option, the WIP will reappear in the list of warranty jobs the next time you use the Auto-create option to create claims.

To purge claims from the Autoline system:

1. From the VOLVO OPERATIONS menu, select the Warranty option.

   The VOLVO UK WARRANTY menu is displayed.

2. Select the Warranty claim option.

   The system prompts you for the SO company.

3. Select the SO company and click OK.

   The Volvo UK Warranty Claims form is displayed.

4. Select the Purge option.

   A dialog box is invoked displaying the following message:

   Purge claims submitted before [date]

5. Select the Continue option.

   The system removes all claims that have been submitted and that are older than the date specified in the parameters.