See also: New service campaigns module
The Vehicles Not Serviced tab defines the vehicles that have not been actioned as part of the campaign.
What do you want to do?
This tab is displayed when you click Manufacturer systems (Module) and MB. Mercedes-Benz (Company) > Menu - Service > Menu - Service campaigns > New service campaigns module > Vehicles Not Serviced tab
Menu Bar and Action:
| Menu bar | Action |
|---|---|
| File > New | Create a new Campaign. |
| File > Open | Opens an existing campaign. |
| File > Import | Imports a campaign from manufacturer interface. |
| File > Delete | Deletes a campaign. The campaign is NOT recoverable. |
| File > Exit | Returns you to the Menu - Service campaigns. |
| Maintain > Edit | Maintains the selected campaign. |
| Maintain > Save | Saves all data of the campaign. Only available if the Campaign is in edit-mode. |
| Maintain > Cancel | Cancels the maintenance of a campaign. Only available if the Campaign is in edit-mode. |
| Vehicle > Add | Opens the CRM module to select a vehicle. |
| Vehicle > Move | Moves a selected vehicle to the Vehicles not serviced Tab. The move selected vehicles form opens to give a reason why the vehicle is not serviced. |
| Vehicle > Remove | Deletes selected vehicles from the campaign. |
| Options > Print | Prints details of the campaign. |
| Options > Letters | Creates or maintains letters for the campaign. |
| Options > History | Displays the letter history of the campaign. |
| Options > Send to DAG | Exports details of the campaign to DAG. |
| Options > Settings | Opens the Settings form. Here you can set parameters and maintain tables. |
| Help > Help | Displays this help topic in a web browser. |
| Help > About | Displays version and copyright information. |
Fields:
Unique ID: System generated unique campaign identifier.
Created: Date the campaign was created.
Description: Description of the campaign.
All vehicles are not serviced and displayed with a reason why they are not serviced.
Fields:
Search for chassis:The search of chassis refreshes the display grid accordingly. You can use the ? and * wildcards in the chassis number.
Vehicle selection: The selection of vehicles refreshes the display grid according to the selection.
1 Vehicles not serviced
2 Vehicles refused
3 Vehicles postponed
Grid:
Registration: Registration number of the vehicle.
Chassis: 17 character vehicle identification number (VIN) of the vehicle.
Reason not serviced: Defines the reason the vehicles has not / will not be serviced.
Last printed: Date the last letter for the vehicle was printed.
Last letter: Defines the last letter printed.
Send date: Date the last letter for the vehicle was send to the customer.
Send: Defines the last letter sent.
Grid Shortcut Menu:
Move vehicle: Changes the status of this vehicle to waiting for service or vehicles not found.
To move a vehicle from not serviced:
Access the required campaign.
Click the Vehicles Not Serviced tab.
Right-click the vehicle you want to move displays a Move option.
Selecting the Move option moves the selected vehicle back to its original tab.
Note: The default selected vehicles list is based upon the Vehicles not serviced option.
To refine the display of vehicles serviced:
Access the required campaign.
Click the Vehicles Not Serviced tab.
Clicking the Vehicle selection 
lists the available selection criteria.
1 Vehicles not serviced
2 Vehicles refused
Clicking the required selection refreshes the grid with the relevant vehicles.