See also: New service campaigns module
The Status Report tab displays a realtime snap shot of the campaign data in pictorial format.
What do you want to do?
This tab is displayed when you click Manufacturer systems (Module) and MB. Mercedes-Benz (Company) > Menu - Service > Menu - Service campaigns > New service campaigns module > Status Report tab.
Menu Bar and Action:
| Menu bar | Action |
|---|---|
| File > New | Create a new Campaign. |
| File > Open | Opens an existing campaign. |
| File > Import | Imports a campaign from manufacturer interface. |
| File > Delete | Deletes a campaign. The campaign is NOT recoverable. |
| File > Exit | Returns you to the Menu - Service campaigns. |
| Maintain > Edit | Maintains the selected campaign. |
| Maintain > Save | Saves all data of the campaign. Only available if the Campaign is in edit-mode. |
| Maintain > Cancel | Cancels the maintenance of a campaign. Only available if the Campaign is in edit-mode. |
| Vehicle > Add | Opens the CRM module to select a vehicle. |
| Vehicle > Move | Moves a selected vehicle to the Vehicles not serviced Tab. The move selected vehicles form opens to give a reason why the vehicle is not serviced. |
| Vehicle > Remove | Deletes selected vehicles from the campaign. |
| Options > Print | Prints details of the campaign. |
| Options > Letters | Creates or maintains letters for the campaign. |
| Options > History | Displays the letter history of the campaign. |
| Options > Send to DAG | Exports details of the campaign to DAG. |
| Options > Settings | Opens the Settings form. Here you can set parameters and maintain tables. |
| Help > Help | Displays this help topic in a web browser. |
| Help > About | Displays version and copyright information. |
Fields:
Unique ID: System generated unique campaign identifier.
Created: Date the campaign was created.
Description: Description of the campaign.
Option buttons:
Graph: Displays the campaign status graph (Graph mode).
Reports: Display a list of Campaign available reports (Report mode).
Vehicle status:
Describes the various stati stages of a campaign. For every status a colour is determined, this is used as a colourized key to the displayed graph. Behind every status the number of vehicles of the status is given between brackets.
Waiting for service: Select to include the vehicles waiting service in the graph.
Not found: Select to include the vehicles not found in CRM in the graph.
Serviced: Select to include the vehicles that have been serviced as part of the campaign in the graph.
In service: Select to include the vehicles that are being processed as part of the campaign in the graph.
Not serviced: Select to include the vehicles that are not going to be serviced in the graph.
Hidden: Select to include the hidden vehicles in the graph.
Buttons:
Update Graph Refreshes the displayed graph based upon the user graph selections.
Campaign information
Manufacturer: Defines the manufacturer who issued the campaign.
Campaign ID: Manufacture Campaign Identifier.
Action: Defines the action required by the manufacturer.
Note: The graph displayed can be adjusted by using the Vehicle status selections.
To update graph:
Access the required campaign.
Click the Status report tab.
Clicking the Update graph button, activates the refresh of the campaign information based upon the Vehicle status selections.
Option buttons:
Graph: Displays the campaign status graph (Graph mode).
Reports: Display a list of Campaign available reports (Report mode).
Field:
List of available reports added by the user, these reports are predefined in Autoline.
Buttons:
Add: Adds a report to the campaign.
Remove: Removes a report from the campaign.
Note: The remove option will remove the report only from this list. The report will still exist in the Report Generator.
Campaign information
Manufacturer: Defines the manufacturer who issued the campaign.
Campaign ID: Manufacture Campaign Identifier.
Action: Defines the action required by the manufacturer.
To add a report to the list of campaign reports:
Clicking the Add button, displays the Add report to Campaign form.
Complete the fields.
Click OK.
This form is displayed when you click Manufacturer systems (Module) and MB. Mercedes-Benz (Company) > Menu - Service > Menu - Service campaigns > New service campaigns module > Status Report tab > Reports option button > Add button.
Fields:
Report file: Defines the Autoline report identifier.
Report name: Defines the Autoline report name.
Buttons:
OK: Adds the entered report to the campaign list of available reports.
Cancel: Cancels the adding of a report to the list of available reports.
To remove a report to the list of campaign reports:
Click the Report to be removed highlights it for selection.
Click the Remove button removes the highlighted report from the list of available reports.
To process a report to the list of campaign reports:
Double-click the Report to be processed will activate the report for processing.