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GM Warranty Parameters

Warning: Most of the parameter options are usually set up by, or on advice from, a consultant.

See also:

Warranty parameters are created by dealer code rather than by Point-of-Sale company number. One entry is required per dealer code.

To access warranty parameters:

  1. From the GENERAL MOTORS OPERATIONS Menu select the Warranty V2 option.

    The SERVICE, REPAIR AND WARRANTY CLAIMS Menu is displayed.

  2. Select the Warranty claims option.

    If there is more than one Point-of-Sale company on your Autoline system, a menu displays a list of them, from which you must select the one required.

    The General Motors Warranty Claims form is displayed.

  3. Select the Parameters command from the Edit menu or click the Edit claim system parameters toolbar button (edit claim system parameters).

    The Parameters form is displayed.

Parameters Form

See also Financial Parameters.

Note to System Administrators: For system maintenance and security purposes, the content and function of this form require an access priority of 9. Information regarding priority 9 functions is normally restricted. If you require assistance, please contact Autoline Software Support.

This form is displayed when you select Edit > Parameters from the menu bar of the General Motors Warranty Claims form or click the Edit claim system parameters toolbar button (edit claim system parameters). It enables editing of GM warranty parameters as distinct from general parameters.

Warning: Most of the parameter options are usually set up by, or on advice from, a consultant.

General Tab

Dealer number: Number assigned to the dealership by General Motors

Archiving

Days to keep before archiving: Number of days that closed claims are held before they are archived

Days to keep in archive: Number of days that claims are held in the archive until they are permanently deleted

Rules

This section specifies the rules the system uses to generate a claim.

Allow multiple claims per POS invoice: Enables one invoice to contain all the claims for that job

Note: Allow multiple claims per POS invoice is not optional. You must select this check box.

Sublet labour type: First character of labour rate code used in Point-of-Sale to identify sublet warranty work (obtained from the site contact).

Repair date from: Always set to O

Use today's date: Select this check box to use today's date if Repair date from field is empty.

Causal part reqd.: Forces the requirement of a causal part to be set

Max labour lines: Maximum number of labour lines per claim

Max parts allowed: Maximum number of parts per claim

Max tasks per claim: Maximum number of tasks per claim

Submission

Submission number: Automatically assigned by the system when you submit claims to General Motors. Set to 0 (zero) initially. When you submit a claim, it increments by one. Therefore, it identifies the last claim submission file to General Motors.

Financial Tab

Some of the parameters are also included on the Flags tab of the Financial Parameters form.

Tip: To keep overpayments out of your profit and loss accounts until year end, set contingent liability.

Warranty suspense cost centre: Cost centre of bank account in Nominal Ledger

Warranty suspense expense code: Expense code of bank account in Nominal Ledger

Create separate VAT element: If this check box is selected, line 10 in the grid contains the total VAT amount, while other lines are nett values.

Note: Create separate VAT element must not be selected: The box should be clear. Line 10 in the grid should not contain the total VAT amount.

Fixed price menus are separate element: If this check box is selected, menus are treated as one payment element.

ISO country code: Enter the ISO country code. (Usually two characters.)

ISO currency code: Enter the ISO currency code. (Usually three characters.)

Last claim number (at bottom of form): Last claim number generated by the system when a new warranty claim is created in Service Point-of-Sale as part of the invoicing process

Warning: The claim number must be higher than the highest claim sent to General Motors. This ensures that no duplicate claims are created that cause corruption of the export files.

Note: Last claim number can either start at zero, or be dictated by the dealer according to the existing claim number range.

CLAIM/PAYMENT ELEMENTS GRID:

A similar grid is included in the Financial tab of the Financial Parameters form.

Tip: To edit Claim/payment elements, place the cursor on the grid line you want to edit, and double click.

Description: Labour, Parts and Net items (Text for the payment line)

W/o CC (Write off cost centre): Cost centre code for the rejection of related charges

Note: Nominal accounts, Max %, and Max val are dictated by the dealer.

W/o EX (Write off expense code): Expense code for the rejection of related charges

Max %: Maximum allowed write-off percentage value

Max val: Maximum allowed write-off value

Inc' (Elements included): A code marking the line as a component of the payment or claim

The Description and Inc columns must be completed as shown in the table:

Description W/o CC W/o EX Max % Max val Inc'
Labour         L
Parts         P
Net items         INS

Other Tab

Manual payments?: Always set to N

Priority to override write-off max: User access priority level (1 to 9) required to override the pre-set maximum write-off value

Accounts integration: Post payments direct to accounts. (This should be selected if GM payments are to be used.)

Task identifier: Must be set to 2

Light Validation: One of:

PUSH BUTTONS:

More settings: Displays the General Motors Specific Parameters form

Related Topics:

Invalidity Reasons Form



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