You can view, and edit, the parts information. When you exit, the General Motors Warranty Claim form is re-displayed with the details.
See also: Amending Labour Details.
What do you want to do?
Note: A part cannot be both a causal part and a net item; there can be only one causal part per claim.
This form is displayed when, on the General Motors Warranty Claim form, you:
Click Edit parts list, in the Part details group box, or
Select the Edit > Edit causal part menu bar command, or
Click the Edit causal part 
toolbar button
It displays parts information; adds car ignition-, or car door keys to a claim; sets a part as the causal part, or moves a part into Net items. All the parts information is displayed, including: the number of parts on the claim; the causal part; the parts value; the details of any Net items parts (not claimed as parts).
Note: A part cannot be both a causal part and a net item; there can be only one causal part per claim.
GRID:
Part number: Number of the part
Description: For example: Timing pointer
Qty.: Quantity of the part in this claim
Line value: Total value of the part
Causal: If this check box is selected, the part has been set as the causal part.
Nett item: If this check box is selected, the part will move into Net items.
Causal part:
Causal part number: Manually-, or automatically entered part number, beginning with the franchise letter(s)
Tip: If the causal part is not listed, click the ellipsis
button to obtain a part number from the General Motors Master Price File. The Causal part ellipsis
Note: Parts that are keys do not exist in the General Motors Master Price File.
Key claims:
This group box contains information about claims for keys.
To set a part as the causal part:
From the GENERAL MOTORS OPERATIONS Menu, select the Warranty V2 option.
The SERVICE, REPAIR AND WARRANTY CLAIMS Menu is displayed.
Select the Warranty claims option.
If there is more than one Point-of-Sale (SO) Company on your Autoline system, a list is displayed.
Select the SO Company required, if applicable.
The General Motors Warranty Claims form is displayed.
Type in, or find, the number of the claim whose parts details you want to check or edit.
Tip: Click the ellipsis button to search for a claim.
You are returned to the General Motors Warranty Claims form, which is populated with details of the selected claim.
Click the large, manufacturer logo on the far right.
The General Motors Warranty Claim form is displayed.
Do one of the following:
Click Edit parts list, in the Part details group box, or
Select the Edit > Edit causal part menu bar command, or
Click the Edit causal part toolbar button.
The GM Warranty Parts List form is displayed.
Select the main operation for the claim, and view, or edit, the details.
If a causal part number is not selected, the Causal part number field at the bottom of the GM Warranty Parts List form becomes available. Clicking the ellipsis button then displays the General Motors Master Price File search form, so that you can obtain a part number. The Causal part ellipsis button is only available if no causal part is selected in the Parts Grid.
Note: Parts that are keys do not exist in the General Motors Master Price File.
If the causal part itself forms part of the claim, select the part's Causal column cell on the grid of the GM Warranty Parts List Form.
A tick is displayed in the box.
If the causal part itself does not form part of the claim, leave all parts unselected (unticked). Instead, type a part number in the Causal part number field at the bottom of the form.
Note: If you manually enter the part number, it must begin with the franchise letter(s). This is required for the part number validation.
Example:
X0001983715
where X equals the up-to-three-character franchise mnemonic.
Tip: If the causal part is not listed, click the ellipsis button to obtain a part number from the General Motors Master Price File. The Causal part ellipsis button is only available if no causal part is selected in the Parts Grid.
Click OK.
When you exit, the General Motors Warranty Claim form is re-displayed with the details.
Note: All claim details are saved when you save the claim. There is no separate save action for specific parts and labour.
To move a part into Net items:
From the GENERAL MOTORS OPERATIONS Menu, select the Warranty V2 option.
The SERVICE, REPAIR AND WARRANTY CLAIMS Menu is displayed.
Select the Warranty claims option.
If there is more than one Point-of-Sale (SO) Company on your Autoline system, a list is displayed.
Select the SO Company required, if applicable.
The General Motors Warranty Claims form is displayed.
Type in, or find, the number of the claim whose parts details you want to check or edit.
Tip: Click the ellipsis button to search for a claim.
You are returned to the General Motors Warranty Claims form, which is populated with details of the selected claim.
Click the large, manufacturer logo on the far right.
The General Motors Warranty Claim form is displayed.
Do one of the following:
Click Edit parts list, in the Part details group box, or
Select the Edit > Edit causal part menu bar command, or
Click the Edit causal part toolbar button.
The GM Warranty Parts List form is displayed.
Select the main operation for the claim, and view, or edit, the details.
If a causal part number is not selected, the Causal part number field at the bottom of the GM Warranty Parts List form becomes available. Clicking the ellipsis button then displays the General Motors Master Price File search form, so that you can obtain a part number. The Causal part ellipsis button is only available if no causal part is selected in the Parts Grid.
Note: Parts that are keys do not exist in the General Motors Master Price File.
On the grid of the GM Warranty Parts List form, click in the part's Nett item column cell.
A tick is displayed in the cell.
Note: Parts selected as Net items are not included in the Parts count, and their value is transferred from Parts to Net items.
Click OK.
The causal part and net item information is set, and you are returned to the General Motors Warranty Claim Form.
Note: All claim details are saved when you save the claim. There is no separate save action for specific parts and labour.
See also:
If you need to claim for a car key, you will have invoiced a non-GM part number on the claim. However, the key must be sent as a GM part - and you must transmit the actual key number - to General Motors. The part number must therefore be changed, before transmission to General Motors, from a general purpose part number to a number allocated to the key by General Motors.
This facility, in either Point-of-Sale or Manufacturer Systems, changes a part number on a claim with a key.
Note: You can only change the part number on a non-GM part. Moreover, you cannot change any of the parts values. And parts that are keys do not exist in the General Motors Master Price File.
To add a car key to a claim:
Set a value to a part in your WIP, in the Price group box on the Parts Details Form in Point-of-Sale.
You are now able to change to a GM part number.
Click Invoice on the main Point-of-Sale form.
The General Motors Warranty Claim Summary form is displayed.
Double-click a claim line on the General Motors Warranty Claim Summary Form.
The General Motors Warranty Claim form is displayed. The Net items cell within the Invoice values group box still contains a value because the system does not yet recognise that there are GM parts.
Click Edit parts list, in the Part details group box.
The GM Warranty Parts List form is displayed.
Clear the Nett item column cell for the part that is a key, by de-selecting/unticking it.
The Nett item column cell is now empty.
This enables you to edit the Part number field.
Select the Part number field.
Tip: Right-clicking displays the stock card.
A confirmation dialog box displays the following message:
You are about to edit the selected part number.
Part number: Z[Number]. Part numbers should only be amended if you are claiming for keys, as the key number is unique.
Are you sure you want to amend the part number?
Cancel/Edit
Click Edit.
This confirms that you want to change the part number of the key.
Type in the key number.
Note: Ensure that the franchise letter precedes the number - for example: Z12345678.
This sets the unique key number as the part number.
In the Invoice values group box on the General Motors Warranty Claim Form, the value in the Net items field is moved to the Parts field. This indicates that the part is now a GM part number.
Select the Causal check box for the part. If you do not specify this as the causal part, the Claim invalid red cross 
is displayed on the General Motors Warranty Claim Form.
Note: If the key is the Causal part number, the listed causal part is automatically changed.
Complete the Labour Line Details, and click OK.
The new causal part is transferred to the Causal part number field, and sent to General Motors.
Note: All claim details are saved when you save the claim. There is no separate save action for specific parts and labour.
To see the newly created claim for a key:
From the General Motors Warranty Claims form, click the Search for a claim 
toolbar button, or click the Claim number field's Ellipsis button .
The Claim search form is displayed.
Click Last WIP.
The last WIP is displayed in the grid of the Claim search form.
Select this record in the grid.
You are returned to the General Motors Warranty Claims form, which is populated with details of the last WIP.
Click the large, manufacturer logo on the far right.
The General Motors Warranty Claim form is displayed.
Click Edit parts list on the General Motors Warranty Claim form.
The GM Warranty Parts List form is displayed, showing details of the newly created claim for a key.
