See also Frequently Asked Questions.
When you use the card reader with Autoline (via the Renault key card data form), you can use data from a key card to add labour lines to a WIP.
What do you want to do?
This form is displayed when you select Links > Utilities > Key Reader from the menu bar on the Autoline Point-of-Sale form. It is also displayed when you select the Compare key card and DMS option from the Key reader menu in the Manufacturer Systems module of Autoline.
It enables you to compare data on key cards with equivalent records held in your Autoline system and, where there is a conflict, to reconcile them. It also enables you to use the card data to create or amend a WIP record.
Customer:
Always blank
Lower-left Group:
Diagrammatic representation of the vehicle showing, for example, tyre pressures
Top-Centre Group:
Return date: Date of return if the key card vehicle is a hire vehicle
Vehicle Inspection: Date of technical inspection (service)
Middle-Centre Group:
Note: Data in this group can be entered only when using the card reader in Point-of-Sale.
AS type: Aftersales type (equivalent to MODELGRP in the vehicle record in the Marketing module of Autoline)
Fab num: Vehicle fabrication number (equivalent to the factory order number in the vehicle record in the Marketing module of Autoline)
Paint: Code identifying the vehicle colour scheme, equivalent to COLCODE in the vehicle record in the Marketing module of Autoline
Delivered: Date of delivery (DD/MM/YYYY), equivalent to the registration date in the vehicle record in the Marketing module of Autoline
Bottom-Centre Group:
Graphical representation of a refuelling pump annotated with the amount of fuel in the vehicle
Top-Right Group:
Vehicle registration number
Vehicle identification number
Recorded vehicle mileage
Middle-Right Group:
Graphical representation of the engine and oil quantity
Second-from-Bottom-Right Group:
Graphical representation of a vehicle, annotated with number of miles before the next service is due
Bottom-Right Group:
Messages about whether card key data has been read correctly
PUSH BUTTONS:
Read a Card: Populates the form with data from the key card (useful when you change cards and when you inadvertently display this form without a card correctly positioned in the recess on top of the reader)
Compare Key with DMS: Enables you to accept data, field by field or as a whole, from either the key card or from Autoline. (Enabled only when a key card is loaded.)
Note: The Compare Key with DMS button is dimmed if there is no record in the Marketing/CRM module for the key card vehicle.
Load Vehicle to WIP: Returns you to the Point-of-Sale form with the information on the key card and/or the vehicle record in the Marketing/CRM module entered as a WIP line in the grid. (Enabled only when a key card is loaded.)
Note: The Load Vehicle to WIP and Search for WIP buttons are displayed only when you load a key card in the Point-of-Sale module of Autoline.
Search for WIP: Enables you select from all live WIP records matching the registration number of the vehicle
ICM link: Starts a browser, which displays information about the key card vehicle held by Renault. (Button displayed only if the CRM/Marketing module contains no record of the key card vehicle.)
Cancel: Returns you to the Point-of-Sale form or the Key reader menu, depending on which of those you used to display this form
Help: Displays this help topic in a web browser
Use these checks, based on information on the key card, to add labour lines to a WIP record for the key card vehicle. This procedure assumes a WIP record for the key card vehicle is loaded into the Point-of-Sale form.
To check tyre pressures, oil level, fuel level, and/or exhaust emission warnings:
Double-click the Line column of the WIP line (the left-most cell of the grid row).
The Extra Text form is displayed containing the following information from the key card:
Tyre pressures (front-left, front-right, rear-left, rear-right)
Oil level
Fuel level
OBD Warning
If OBD indicator = 1, add a labour line to investigate an exhaust emission problem.
If the oil level is low (75 percent or less), add a labour line to check the oil level.
If service in month is identified, add a service line.
This procedure assumes that a live WIP exists for the key card vehicle, to which the new labour line is to be added.
To create a Point-of-Sale WIP labour line from a key card:
If you have not already done so, load the key card in Autoline Point-of-Sale.
Data stored on the key card populates the Renault key card data form.
Tip: If you do not have a WIP record for the key card vehicle already loaded on the Point-of-Sale form, click Search for WIP to select from all live WIP records matching the registration number of the vehicle.
Click Load Vehicle to WIP.
You are returned to the service Point-of-Sale form with the information on the key card and/or the vehicle record in the Marketing/CRM module of Autoline entered as a labour line in the grid.
Note: If you want to continue using the card reader, re-select Renault in the right New product box.
When you invoice a WIP, provided that a vehicle record is linked to the WIP, if there is an additional vehicle data file for that vehicle, Autoline compares the card details in the additional vehicle data record with the equivalent data in the vehicle record in the Marketing/CRM module. Where they are different, you are prompted to read a card and select between amending the data stored on the key card or amending the vehicle record in the Marketing module of Autoline.
It is envisaged that this will be used mainly to update the key card with the next service date from the vehicle record in the Marketing module of Autoline.
See also Loading a Key Card in Autoline Point-of-Sale.
When you display the Renault key card data form with a key card correctly positioned in the recess on top, the key card is read automatically and the data stored on it populates the Renault key card data form.
To load a key card in Autoline Manufacturer Systems:
If you have not yet started the card reader during the session, select Start > Programs > Carteclef > CarteClef from the Taskbar or start the card reader program from your Windows desktop shortcut.
Tip: If the CarteClef icon is already displayed in the notification area of the Windows Taskbar, it indicates that the card reader has already been started. In that case you should not need to carry out this step.
The CarteClef icon is displayed in the notification area of the Windows Taskbar, indicating that the card reader is ready to use.
Select the Manufacturer systems module and the Renault company from the Autoline Master menu.
The RENAULT OPERATIONS menu is displayed.
Select the Key card reader option.
The Key reader menu is displayed.
Select the Compare key card and DMS option.
If there is more than one card reader-enabled company in the Point-of-Sale module of your Autoline system, a Select Item From List (Select SO Company) menu displays a list of them, from which you must select the appropriate one.
The Renault key card data form is displayed and data from the key card populates the form.
If the message Key Reader is not switched on or is in stand alone mode is displayed in a dialog box, click OK to return to the Renault key card data form and follow the remedial actions described in Troubleshooting.
Data stored on the key card populates the form.
If the data in your Autoline system does not match that on the key card, a dialog box displays the message Data on DMS and Key Card is different, Please check. In that case, click OK to return to the Renault key card data form and then follow the procedure Comparing and Aligning Vehicle Data.
You are returned from the Align key card data form to the Renault key card data form with its data updated.
See also Loading a Key Card in Autoline Manufacturer Systems.
When you display the Renault key card data form with a key card correctly positioned in the recess on top, the key card is read automatically and the data stored on it populates the Renault key card data form.
To load a key card in Autoline Point-of-Sale:
If you have not yet started the card reader during the session, select Start > Programs > Carteclef > CarteClef from the Taskbar or start the card reader program from your Windows desktop shortcut.
Tip: If the CarteClef icon is already displayed in the notification area of the Windows Taskbar, it indicates that the card reader has already been started. In that case you should not need to carry out this step.
The CarteClef icon is displayed in the notification area of the Windows Taskbar, indicating that the card reader is ready to use.
Depending on which revision of Autoline you are using, do one of the following:
If you are using revision 8.3 of Autoline, on the service Point-of-Sale form with Renault selected in the right New product box, select Links > Utilities > Key Reader from the menu bar.
If you are using revision 8.2 of Autoline, on the service Point-of-Sale form, click the Renault button. A Select Item From List (Renault POS menu) is displayed containing the options Key Card Reader, ICM Link, and PGCS, from which you must select the Key Card Reader option.
The Renault key card data form is displayed and, if a key card is placed correctly in the recess on top of the reader, data stored on the key card populates the form.
If the message Key Reader is not switched on or is in stand alone mode is displayed in a dialog box, click OK to return to the Renault key card data form and follow the remedial actions described in Troubleshooting.
Data stored on the key card populates the form.
If the data in your Autoline system does not match that on the key card, a dialog box displays the message Data on DMS and Key Card is different, Please check. In that case, click OK to return to the Renault key card data form and then follow the procedure Comparing and Aligning Vehicle Data.
You are returned from the Align key card data form to the Renault key card data form with its data updated.
When you load a key card in Point-of-Sale or you load a key card in Manufacturer Systems, the program automatically reads the key card in the recess on top of the reader. Use this procedure in the following circumstances:
When you change cards
If you inadvertently display the Renault key card data form without a key card placed correctly in the recess on top of the reader
This procedure assumes the Renault key card data form is displayed.
To load another key card:
Place the key card in the recess on the reader and click Read a Card.
Data stored on the key card populates the Renault key card data form.
