This form is displayed when you select Manufacturer Systems > Ford OWS > Look-up files menu. It enables you to maintain lookup files.
Note: Scheduled downloads from Ford regularly update the lookup files in your Autoline system.
Ford Technical ID mapping: Enables the editing of a file that maps user login IDs to their point-of-sale service receptionist and/or technician identifiers.
Look up files: Enables looking up of different lookup types.
Update codes from Ford: Enables updating of codes from Ford.
Warranty parameters: Displays Ford-specific parameters as distinct from generic parameters
Customer concern code editor: Identifies and describes the category of customer complaint that gave rise to the warranty work
Ford Technical ID mapping: Enables the editing of a file that maps user login IDs to their point-of-sale service receptionist and/or technician identifiers
Warranty visit types: Enables maintenance of visit repair type records requested by Ford
Warranty repair types: Enables maintenance of warranty repair type records requested by Ford
Warranty expense codes: Enables maintenance of warranty expense code records
Campaign codes: Enables maintenance of warranty campaign code records
Program, condition & ACP codes: Enables maintenance of warranty program, condition, or ACP code records
Damage type codes: Enables maintenance of warranty damage code records
Damage location codes: Enables maintenance of warranty damage location code records