To display claim details:
From the Autoline General Motors Operations menu select the Warranty V2 menu option.
The Service, Repair and Warranty Claims menu is displayed.
Select the Warranty payments option.
If there is more than one Point-of-Sale company on your Autoline system, a menu displays a list of them, from which you must select the one required.
The General Motors Warranty Claim Payments form is displayed.
Note: In the event of non-valid accounts existing, a list of non-valid accounts is displayed instead of the General Motors Warranty Claim Payments form, so that you can rectify them before Autoline posts them. If you click Exit you are returned to the Service and Repair Payments menu. If you click Override, the General Motors Warranty Claim Payments form is displayed.
Select Tools > Search from the menu bar or click the Search button 
from the toolbar.
The Credit Search form is displayed.
Enter your Search criteria and click Search.
A list of credit notes is displayed.
Select a credit note line in the Search results grid and click OK.
You are returned to the General Motors Warranty Claim Payments form populated with details of the selected credit note.
Right-click a line in the Payment details tab grid and select the View claim details option from the shortcut menu.
The Claim Details form is displayed, giving the claim record main details (account number, dates, vehicle identity, and record status), parts and labour, financial, and audit information.
This form is displayed when you select the View claim details option from the shortcut menu of the grid on the Payment details tab of the General Motors Warranty Claim Payments form, or double-click an entry in the grid on the General Motors Warranty Submissions form. It displays the claim record main details (account number, dates, vehicle identity, and record status), parts and labour, financial, and audit information.
Claim number: A number, which identifies the claim record, generated by the system when a new warranty claim is created in Service Point-of-Sale as part of the invoicing process
TABS:
Account number: Identifies the sales ledger account against which the invoice or credit note was raised
Repair date: When the repair was completed
Date created: When the claim record was created
Document number: Identifies a Point-of-Sale invoice or credit note
Job number: Identifies the job card record
Mileage: Recorded mileage of the vehicle when the warranty work was carried out
Odometer type: How the mileage is recorded; M for Miles or K for Kilometres
Registration no.: License plate number of the vehicle from its marketing vehicle record
Status: Numeric code and associated text indicating the claim record processing stage, for example 20 - Submitted
POS payment code: Single-digit payee type referring to the mode of payment
WIP number: Identifies the Point-of-Sale record to which the warranty work applies
Labour:
Rts code: Scheduled labour code identifying the type of work carried out
Tip: You can use the General Motors Warranty File Maintenance form to add, delete or amend known RTS Type codes.
Description: Summary of the type of work carried out (copied from the first thirty characters of text for the labour line alongside the product on the invoice and in the main Service Point-of-Sale form)
Type: Labour operation code claimed under warranty
Parts:
Part number: Identifies the part
Description: Describes part. (Copied from the description field in the Parts details form — normally identical to the Description from the stock card details in the Parts stock file.)
Type: Part number claimed under warranty
Element: Financial component of the claim, for example Labour, Parts or Net items
Amount claimed: Amount claimed for the Element
Status: Numeric code indicating the claim record processing stage immediately after the event noted in Description occurred, for example 20 Submitted
Date: Date on which the event noted in Description occurred
Time: When the event noted in Description occurred
Userid: Identification code of the user who initiated the event noted in Description
Description: Action carried out on the record, for example Submitted
