Frequently Asked Questions

What do you want to do?

• Display and maintain service and repair payments

• Set up retail dealer tolerances and print formats

• Check the financial parameters (Note that most of the financial parameter options require access priority 9)

• Display details of SBIs (Self Billing Invoices)

• Import Renault SBI files (GAREXP files) from the Renault dealer's intranet system

• Act on Undecided Claims

• Display and amend VAT code mapping

• Display a log of the last warranty payment file loaded from the Renault dealer's intranet system

• Find a credit note

• Display a claim header

• Check a credit note

• Display claim details

• Display payment details by exception

• Display the point-of-sale invoice originally submitted

• Preview a posting prior to posting the credit note

• Post a credit note

• Analyse aged debts