See also:
This tab is displayed when you select Ford Operations menu > Ford OWS claims menu > Select Service and Repair Claims and click the Ford logo. Then click the Parts tab. It contains information specific to the parts content of the warranty repair.
Part Lines Group:
Part number: The unique part number that identifies the part on the system.
Description: Text summarising the part's form and/or function.
Quantity: Number of the selected part to use for the claim.
Causal part?: If selected, identifies the selected part as being primarily involved in giving rise to the repair work.
If an ACP is already assigned to the warranty claim and you assign a new Causal part flag, a dialog box containing the following message is displayed:
This claim has an artificial causal part. Are you sure you want to select this part as the causal part and remove the ACP?
Tip: To assign an artificial causal part, select the Create ACP button.
Original invoice no.: The unique number of the original invoice on which the failed part was sold.
Note: Original invoice no. is only used for part fitted in service claims.
Original invoice date: The date that the original invoice number was processed.
Replaced component: The part number of the replacement component that is used to repair the vehicle.
Component Description: The short description of the replacement component that is used to repair the vehicle.
Replacement component: The name of the replacement component that is used to repair the vehicle.
Back order code: The code number of the back order, if it has been necessary to back order the components.
Appeal action code: ** To follow **
Other Parts Related Information Group:
Condition code: ** To follow **
Artificial causal part: If a causal part has not been input on the system, an artificial causal part can be loaded. ** why **